TERMS OF SERVICE

1. General Conditions

You must read, agree with and accept all of the terms and conditions contained in these Terms of Use, the Privacy Policy, before you may become a Greenmor User.

Technical support in respect of the services is only provided to Greenmor Users.

The Terms of Service shall be governed by and interpreted in accordance with the Indian laws, without regard to principles of conflicts of laws.

You acknowledge and agree that Greenmor may amend these Terms of Service at any time by posting the relevant amended and restated Terms of Service on Greenmor’s website, available at https://sites.greenmor.in/member-tos and such amendments to the Terms of Service are effective as of the date of posting. Your continued use of the services after the amended Terms of Service are posted to Greenmor’s website constitutes your agreement to, and acceptance of, the amended Terms of Service. If you do not agree to any changes to the Terms of Service, do not continue to use the service.

You may not use Greenmor Sites for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the Indian laws. You will comply with all applicable laws, rules and regulations in your use of the Service and your performance of obligations under the Terms of Service.

You shall not purchase search engine or other pay per click keywords (such as Google Ads), or domain names that use Greenmor or Greenmor trademarks and/or variations and misspellings thereof.

You understand that your Materials (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You acknowledge and agree that your use of the services, including information transmitted to or stored by Greenmor, are governed by its privacy policy at https://sites.greenmor.in/privacy-policy.

The Terms of Service may be available in languages other than English. To the extent of any inconsistencies or conflicts between these English Terms of Service and Greenmor’s Terms of Service available in another language, the most current English version of the Terms of Service at https://sites.greenmor.in/member-tos will prevail. Any disputes arising out of these Terms of Service will be resolved in English unless otherwise determined by Greenmor (acting in its sole discretion) or as required by applicable law.

In case of a sad event of demise of the Site Owner, the Site Owner account will become invalid. If the legal heir wishes to continue the Site, he/she should apply afresh. Upon verifying the documents and on availability of the said domain, Greenmor may transfer the domain to the heir’s account. Greenmor does not have any liability whatsoever to the heir if the said domain has already been put to any other use.

If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.

 

2. Account Terms

To access and use the services, you must register for a Greenmor account (“Account”) by providing your full legal name, phone number, a valid email address, and any other information indicated as required. Greenmor may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.

You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the services to open an Account.

You acknowledge that Greenmor will use the email address provided by you or as updated by you from time to time as the primary method for communication with you. Your communications with Greenmor can only be authenticated if they come from your primary Account email address.

You are responsible for keeping your password secure. Greenmor cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the services, or access to the services without the express written permission by Greenmor.

You agree not to work around, bypass, or circumvent any of the technical limitations of the services, use any tool to enable features or functionalities that are otherwise disabled in the services, or decompile, disassemble or otherwise reverse engineer the services.

You agree not to access the services or monitor any material or information from the services using any robot, spider, scraper, or other means.

You understand that your materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “Materials” means Your Trademarks, copyright content, any products or services you sell through the services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Greenmor or its affiliates.

A breach or violation of any term in the Terms of Service, as determined in the sole discretion of Greenmor may result in an immediate termination of your services.

 

3. Account
3.1 Site Owner

The person signing up for the service by opening an Account will be the contracting party (“Site Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Site Owner in connection with the service. You are responsible for ensuring that the name of the Site Owner (including the legal name of the company that owns the website, if applicable) is clearly visible on the website.

If you are signing up for the services on behalf of your employer, your employer will be the Site Owner. If you are signing up for the services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.

Your Greenmor Site can only be associated with one Site Owner.

Submission of documents for Site Owner registration does not guarantee being a Site Owner. Greenmor has the right to reject a submission without offering reasons for the same. If a registration amount has been paid and in case the registration has not been accepted, Greenmor will refund the amount after deduction of processing fees, if any.

3.2 Domain Names

A domain name will be associated with the Site Owner as long as the Account is operative through paid subscription, as long as the terms of the plan are met. Automatic renewal of subscription will not take place and the Site Owner is required to update Greenmor on the continuation of the use of the website by making a payment at least 5 days prior to expiry of plan.

The domains will always be owned and managed by the Site Owner.

3.3 Site Owner’s Responsibilities

You acknowledge and agree to provide public-facing contact information, a refund/return policy and order fulfillment timelines (when required) on your Greenmor Site.

You acknowledge and agree that the any contract of sale made through the services is directly between you and the customer. You are the seller of record for all items you sell through the services. You are responsible for the creation and operation of your website, your Materials, the goods and services that you may sell through the website, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your website, your Materials and the goods and services you sell through the website will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties. For the avoidance of doubt, Greenmor will not be the seller or merchant or record and will have no responsibility for your website or items sold to customers through your website.

You are solely responsible for the goods or services that you may sell through the website (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.

You may not use the Greenmor Sites for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the Indian laws. You will comply with all applicable laws, rules and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your store or that may be held by you) in your use of the service and your performance of obligations under the Terms of Service.

You are solely responsible for the activity that occurs using your Account Credentials and for keeping your Account Credentials secure.

 

4. Greenmor Rights

We reserve the right to modify or terminate the services for any reason, without notice at any time. Not all Services and features are available in every jurisdiction and we are under no obligation to make any services or features available in any jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

We may, but have no obligation to, remove Materials and suspend or terminate Accounts if we determine in our sole discretion that the goods or services offered via a Website, or the Materials uploaded or posted to a Website, violate our Terms of Service.

Verbal or written abuse of any kind (including threats of abuse or retribution) of any Greenmor customer, Greenmor employee, member, or officer will result in immediate Account termination.

Greenmor does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from the Service, including your Website.

We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that Greenmor employees and contractors may also be Greenmor customers/merchants and that they may compete with you, although they may not use your Confidential Information in doing so.

In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, your status as an employee of an entity, etc.

Greenmor retains the right to determine, in our sole judgment, rightful Account ownership and transfer an Account to the rightful Reseller. If we are unable to reasonably determine the rightful Reseller, without prejudice to our other rights and remedies, Greenmor reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.

 

5. Payment of Fees

You will pay the Fees applicable to your subscription to Greenmor Sites (“Subscription Fees”) and any other applicable fees, including any fees relating to your purchase or use of any products or services provided by Greenmor. Together, the Subscription Fees, Product Fees and the Additional Fees are referred to as the “Fees”.

Subscription Fees are paid in advance and will be billed Monthly or Yearly as per your chosen plan (each such date, a “Billing Date”). You will be charged on each Billing Date for all outstanding Fees that have not previously been charged. Fees will appear on an invoice, which will be sent to the Site Owner via the email provided. As well, an invoice will appear on the Account page of your Website’s administration console. Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees.

Greenmor reserves the right to terminate your Account if the Fees are not paid before the due date.

All applicable taxes will be charged or deducted from the payable amount. If any exemption is sought, a valid document to prove such exemption must be submitted before the transaction is processed.

You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, surcharges and additional charges that arise from or as a result of any sale on your Greenmor Site or your use of the services. The services are not a marketplace. Any contract of sale made through your website is directly between you and the customer.

You must maintain an accurate location in the administrative panel of your Greenmor Site. If you change jurisdictions you must promptly update your location in the administrative panel.

Greenmor does not provide refunds.

 

6. Modifications to the Service and Prices

Prices for using the services are subject to change upon 30 days’ notice from Greenmor. Such notice may be provided at any time by posting the changes to the Greenmor Site (Greenmor.in) or the administration menu of your Greenmor Site via an announcement.

Greenmor reserves the right at any time, and from time to time, to modify or discontinue, the services (or any part thereof) with or without notice (unless otherwise required by applicable law).

Greenmor shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.

 

7. Intellectual Property

We do not claim any intellectual property rights over the Materials you provide to the Greenmor Sites. All Materials you upload to your Website remains yours.

By uploading Materials, you agree: (a) to allow other internet users to view the Materials you post publicly to your Website; (b a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public (including by telecommunication), broadcast, reproduce, make available, display, and translate, and create derivative works of any Materials provided by you in connection with the services. We may use our rights under this license to operate, provide, and promote the services and to perform our obligations and exercise our rights under the Terms of Service. You represent, warrant, and agree that you have all necessary rights in the Materials to grant this license. You irrevocably waive any and all moral rights you may have in the Materials in favour of Greenmor and agree that this waiver may be invoked by anyone who obtains rights in the materials through Greenmor, including anyone to whom Greenmor may transfer or grant (including by way of license or sublicense) any rights in the Materials; and (c) that Greenmor can, at any time, review and delete all the Materials submitted to its service, although Greenmor is not obligated to do so.

Greenmor shall have a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with your Website to promote the service.

You agree that you may not use any trademarks, logos, or service marks of Greenmor, whether registered or unregistered, unless you are authorized to do so by Greenmor in writing. You agree not to use or adopt any marks that may be considered confusing with the Greenmor Trademarks. You agree that any variations or misspellings of the Greenmor Trademarks would be considered confusing with the Greenmor Trademarks.

You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Greenmor or Greenmor Trademarks or that use or include any terms that may be confusing with the Greenmor Trademarks.

You acknowledge and agree that the Terms of Service do not give you any right to implement Greenmor patents.

 

8. Confidentiality

“Confidential Information” shall include, but shall not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Greenmor’s Confidential Information includes all information that you receive relating to us or to the services that is not known to the general public including information related to our security program and practices.

Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service.

 

9. Limitation of Liability

You expressly understand and agree that, to the extent permitted by applicable laws, Greenmor shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.

To the extent permitted by applicable laws, in no event shall Greenmor or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Greenmor partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Your use of the services is at your sole risk. The services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.

Greenmor does not warrant that the services will be uninterrupted, timely, secure, or error-free.

Greenmor does not warrant that the results that may be obtained from the use of the services will be accurate or reliable.

Greenmor is not responsible for any of your tax obligations or liabilities related to the use of Greenmor’s services.

Greenmor does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the services will meet your expectations, or that any errors in the services will be corrected.

 

10. Waiver, Severability, and Complete Agreement

The failure of Greenmor to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service, including all terms and conditions and other documents it incorporates by reference, is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provision of the Terms of Service shall remain in full force and effect.

The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and Greenmor and govern your use of the services and your Account, superseding any prior agreements between you and Greenmor (including, but not limited to, any prior versions of the Terms of Service).

 

11. Cancellation and Termination

You may cancel your Account and terminate the Terms of Service at any time by contacting Greenmor Support and then following the specific instructions indicated to you in Greenmor’s response.

Upon termination of the services by either party for any reason:

Greenmor will stop providing you the services and you will no longer be able to access your Account;

Unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro-rata or otherwise;

Any outstanding balance owed to Greenmor for your use of the services through the effective date of such termination will immediately become due and payable in full.

Fraud: Without limiting any other remedies, Greenmor may suspend or terminate your Account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the services.

If you have committed a crime and convicted by a court of law.

If you are prosecuted for a crime which may not yet be proven but, brings disrepute to Greenmor and may affect our goodwill and image negatively.

If directed by any appropriate authority to close the service to an account or more accounts, Greenmor stands to fully comply with such directive.

 

12. Feedback and Reviews

Greenmor welcomes any ideas and/or suggestions regarding improvements or additions to the services. Under no circumstances shall any disclosure of any idea, suggestion or related material or any review of the services, Third Party Services or any Third Party Provider (collectively, “Feedback”) to Greenmor be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to Greenmor (whether submitted directly to Greenmor or posted on any Greenmor hosted forum or page), you waive any and all rights in the Feedback and that Greenmor is free to implement and use the Feedback if desired, as provided by you or as modified by Greenmor, without obtaining permission or license from you or from any third party. Any reviews of a Third Party Service or Third Party Provider that you submit to Greenmor must be accurate to the best of your knowledge, and must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Greenmor reserves the right (but not the obligation) to remove or edit Feedback of Third Party Services or Third Party Providers, but does not regularly inspect posted Feedback.

 

13. Copyright Notice and Takedown Procedure

Greenmor supports the protection of intellectual property. It’s our policy to respond to all notices of alleged copyright infringement. If someone believes that one of our products is infringing their intellectual property rights, they can send a Notice as per the Indian Copyright Act to Greenmor. Upon receiving a Notice, we may remove or disable access to the Materials claimed to be a copyright infringement.

 

14. Privacy & Data Protection

Greenmor is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using the Service, you acknowledge and agree that Greenmor’s collection, usage and disclosure of this personal information is governed by our Privacy Policy.

 

Greenmor
B1/91, Kasturba Nagar,
Jaipur – 302019 (India)